BC Game Terms of Use

This page sets out the rules that govern use of the BC Game platform and the relationship between us and our users. It explains your responsibilities when using our services, the types of activity we permit, and how we manage accounts, promotions, payments and disputes. By using BC Game you accept these terms, together with any specific policies or promotional rules that apply to particular services.

Account responsibilities

Users must provide accurate and complete account information and keep it up to date. We may require identity, address or payment verification before processing deposits or withdrawals. You are responsible for maintaining the confidentiality of your login details and for all activity on your account. Notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we reasonably suspect fraud, abuse or breach of these terms.

Eligibility requirements

Access to our services is subject to eligibility checks. You must be of lawful age to gamble in your jurisdiction and meet any other local requirements that apply. We reserve the right to restrict access where local law or our policies prohibit participation. Providing false information or attempting to use the service while ineligible may lead to account restriction and forfeiture of balances.

Acceptable platform use

Users must act in good faith and not use the platform for illegal or abusive purposes. Prohibited conduct includes money laundering, collusion, account sharing, use of bots, or attempts to manipulate game outcomes or promotion mechanics. We monitor activity to protect the integrity of the platform and may take action - including warnings, account limits, suspension or closure - where behaviour breaches these terms.

General bonus and promotion rules

Promotions are subject to specific terms which apply in addition to these general conditions. Bonus funds may be subject to wagering requirements, withdrawal restrictions and other conditions. We may limit eligibility for offers and withhold promotional credits where we suspect abuse. Details for each promotion will be provided at the time of the offer; if promotional rules conflict with these terms, the offer terms will prevail for that promotion.

Deposits and withdrawals

Deposits and withdrawals are processed through the payment methods shown on the site. We carry out checks on withdrawal requests which may include verification of identity and source of funds. We may apply deposit, withdrawal or transaction limits and can require additional information before releasing funds. Failure to provide requested documentation may delay or prevent withdrawals.

Account limits and responsible use

We encourage responsible use and offer tools to set deposit, loss or session limits. We may also impose temporary or permanent limits on accounts where we consider it appropriate for risk management, regulatory or safety reasons. Users can contact support to request changes to their limits.

Dispute resolution

If you have a complaint please contact our support team in the first instance. We will investigate and aim to resolve disputes promptly and fairly. If a resolution cannot be reached through our internal process, you may seek independent advice or pursue remedies available to you under applicable law. We will cooperate with authorised investigations and comply with lawful requests for information.

Updates to terms and conditions

We may update these terms from time to time. We will publish revised terms on the site and, where appropriate, notify users. Continued use of the service after changes are posted constitutes acceptance of the updated terms. If you do not agree with changes, you should stop using the service and close your account in accordance with the account closure process.